1. Pick your time. Choose a date and time on the calendar and complete checkout - your session is reserved the moment you book.

2. Check your email. Your confirmation arrives with the session details and a calendar invite, so it is on your schedule too.

3. We meet. At your time we sit down together - by video call, or in person in the Greater Philadelphia area where your service calls for it - and go through everything at your pace.

4. You leave with a plan. Clear next steps in plain language, what each one costs, and zero pressure to book anything else.

Have your device nearby and powered on, chargers handy, and any sign-ins you might need within reach. A short list of what has been bugging you helps us use the time well - and if you are not sure where to start, that is exactly what the session is for.

Life happens. Reply to your confirmation email at least 12 hours before your session and we will move it to a better time at no charge. If we ever have to reschedule, we will tell you right away and offer you the next openings first.