Technology Assessment Session
Technology Assessment Session
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How it works
How it works
1. Pick your time. Choose a date and time on the calendar and complete checkout - your session is reserved the moment you book.
2. Check your email. Your confirmation arrives with the session details and a calendar invite, so it is on your schedule too.
3. We meet. At your time we sit down together - by video call, or in person in the Greater Philadelphia area where your service calls for it - and go through everything at your pace.
4. You leave with a plan. Clear next steps in plain language, what each one costs, and zero pressure to book anything else.
What to have ready
What to have ready
Have your device nearby and powered on, chargers handy, and any sign-ins you might need within reach. A short list of what has been bugging you helps us use the time well - and if you are not sure where to start, that is exactly what the session is for.
Rescheduling and cancellations
Rescheduling and cancellations
Life happens. Reply to your confirmation email at least 12 hours before your session and we will move it to a better time at no charge. If we ever have to reschedule, we will tell you right away and offer you the next openings first.
Not sure what your tech needs? Start here - friendly, judgment-free, and in plain language. The Technology Assessment is a relaxed 30-minute conversation about your devices and how you actually use them. Bring the questions you have been meaning to ask: the slow laptop, the phone settings that make no sense, the accounts you are locked out of, the setup that never quite worked. Nothing is too basic, and nothing is a bother.
What you get in 30 minutes:
- A plain-language read on your devices, accounts, and setup - what is actually going on
- A written action plan: what matters, what can wait, what to skip
- Exact prices for any follow-up work, quoted before you commit to anything
What this is: honest guidance and a plan, whether or not you book anything after. What it is not: a full repair squeezed into 30 minutes - anyone who promises that is not being straight with you.
The $0.50 reserves your time on the calendar. This is a paid Tech Concierge service, separate from the free Shift Cabin Concierge setup call included with FleetShield dash cams.
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